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Groovy Glass

5.0

Based on 56 reviews

Vinutha Suswaram

2021-07-27T09:29:20+0000

Many thanks Groovy Glass team. I am so impressed with your amazing service in having the special birthday present... delivered on time . Thank you .read more

Laura Coomber

2021-07-01T22:16:38+0000

needs some training in customer service .

Clare Manders

2021-07-01T05:14:25+0000

I rang to purchase a gift box for 2 glasses. Excellent customer service on the phone, so friendly and helpful. They... allowed me to come and pick up. But, once I got there to pick the box up, they would only accept cash. The lady cracked it with me when I said I don’t have cash, I wanted to pay eftpos. She was completely rude and after much huffing and puffing, she gave me their bank details. If they had of told me I had to pay with cash, I would have made sure I had cash on me. Poor service on their behalf!!! I won’t purchase from here again. There was no need for the rudeness, just communicate with people properly, this whole situation could have been avoided.read more

Marinda Chang

2021-06-07T07:28:13+0000

Amazing team at Groovy Glass who helped me with a complicated design and were super helpful, professional and... efficient! Would recommend to anyone!read more

Leanne Chippendale

2021-05-09T10:24:40+0000

Great support and service. Product was exactly what I wanted. Delivered very quickly. Thank you.

Ian Fewtrell

2021-05-07T05:55:37+0000

Personalised service and very accommodating . When I had very tight time frames, they were great in getting the... product/present to the recipient on time. Very impressed.read more

Michelle Tomazin

2021-03-23T04:57:21+0000

I left ordering a wine glass for my friend’s 50th until the last minute. Groovy Glass had it completed within two days,... several emails to communicate and the finished product was fabulous! Highly recommend and will definitely use them again.read more

Deborah Smith

2021-03-16T02:50:00+0000

Last minute gift idea for an employee leaving work. Groovy Glass where fast, efficient, extremely helpful and... professional and so easy to liaise with. They produced the perfect glass engraved and all in a matter of days. Would recommend Groovy Glass to any one looking for that special personalised gift. Thanks heaps guys 🙏read more

Donna Huston

2021-02-25T04:41:32+0000

Purchasing from site and correspondence was such a breeze. Not to mention FAST! I sent proof back in the morning and... my order was done and mailed by the afternoon...Wow!read more

Kerrie Eastman

2021-01-21T02:11:23+0000

Wonderful Glass, was exactly what I wanted thank you

Sierra Mossman

2021-01-21T00:42:20+0000

Groovy Glass was wonderful! Produced a beautiful Christmas gift and accommodated multiple design requests. Very... considerate people - would definitely recommend!read more

Joanne Mascetti

2020-12-30T05:40:19+0000

I will buy from this company again!! Great quality and communication was great.. thank you Groovy Glass..

Megan Dalton

2020-12-30T03:52:16+0000

Great service, prompt delivery and great products.

Melissa Jones

2020-12-23T01:10:37+0000

Great service. I’ve ordered personalised etched glasses a couple of times for gifts and they look amazing. Definitely... recommend!read more

Tracey Tomlinson

2020-12-22T10:02:00+0000

Purchased a champagne glass with crystal stem which I had engraved for my girlfriend’s 50th. The finished product was... really very lovely. Thank you for your prompt turnaround & professional service! Would definitely recommend this company!read more

Justin Rossely

2020-09-25T06:16:28+0000

Just like to take a quick second to give these guys an exceptional wrap. I was in desperate need of a single glass made... relatively urgently. These guys managed to sort it out effortlessly and all the while remaining 'Covid safe' and contactless. Was an absolute pleasure thank you. Will definitely be back. As I said I really appreciate it.read more

Sylvia Alexander

2020-09-21T01:02:48+0000

Groovy glass helped me with a wonderful gift for a friend. The order looked absolutely fantastic. I highly recommend... them and will definitely use them in the future for other orders!read more

Stel Mic

2020-09-18T09:42:50+0000

Thank you so much to the Groovy Glass team. I was looking for something special and different for my sons who were... turning 25. I ordered the decanter set with two glasses. A special message was placed on them. Would highly recommend Groovy Glass for all personalised gifts. Great customer service. Easy to order and beautifully packed products and prompt delivery. Thank you so much. My sons loved their presentread more

Nathan Emetlis

2020-03-22T21:46:23+0000

The Staff were amazing and helpful, and the end result was very high quality. Would definitely recommend!

Yu Hung

2020-02-12T05:02:57+0000

We wanted to purchase an engraved beer glass for a colleague who was leaving a job of 10 years. We wanted to support... Australian business and found Groovy Glass on the web. We had quite an intricate design and needed engraving beyond what was offered on the application form and the staff at Groovy Glass was more than accommodating! Incredibly efficient correspondence for checking the engraving art and also the package arrived safe and speedily (we needed it by the following Wednesday when we had submitted the purchase form on a Thursday). Would highly recommend and everyone at work is incredibly impressed with the service and most importantly the outcome of the gift. Thanks Groovy Glass!read more

Xavier Velten

2020-01-18T15:46:58+0000

Groovy Glasses is very accommodating and great value, I spoke to Sandy on the phone and she was amazing to place on... order with I would recommend everyone to purchase through groovy glasses as it is such an easy process. 11/10 for service, quality and timeread more

Rose Foster

2019-06-11T23:24:53+0000

Have just received two glasses from Groovy Glass, they have done an amazing job, I’m so very pleased I found this site... for a special order that I required, The glasses are top notch, expertly done, service with this company is faultless, very friendly and helpful. Thank you so much Groovy Glass, I shall order again whenever I need something special. Best Regards Rose.read more

Carla Grass

2019-06-09T09:35:04+0000

Our glasses look fantastic and were a great gift. Great customer service also.

Melinda Free

2019-05-20T03:46:48+0000

A big thank you to Groovy Glass for my last minute gift idea to help celebrate my Mothers Group 20th Anniversary! 6... standard beer glasses designed, etched & ready to go in 24 hrs. The ladies thought they were the best idea. Many thanks to Sandra 😊read more

Laki Mylvaganam

2019-04-29T11:48:59+0000

Thank you Sandra for getting the order to me in such a short timeframe. You did an awesome job! Hubby loved it!

Brianna Wilson

2019-04-18T11:25:08+0000

Very helpful and great customer service!

Jim Davies

2019-02-17T22:07:34+0000

As well as excellent pre-sales communication, and delivery of a lovely product, what boosted my opinion even further... was above and beyond after sales service! Highly recommended!read more

Stephen George

2019-02-14T20:33:56+0000

Placed an order for 2 wine glasses for our Anniversary. They turned out amazing! The production and delivery was very... prompt.read more

Sean Linnane

2018-12-18T04:56:11+0000

The prompt service and ease of enquiry were standout features of my experience dealing with Groovy Glass. The item is a... surprise Christmas gift so I won't know what it is actually like until it is opened, but from the service I have had I am sure it will be fantastic. Thank guys!read more

Aimee Rennie

2018-10-17T09:56:40+0000

Thankyou so much to Sandra for processing my last minute urgent order so quickly! You saved my day! Great selection of... glassware, great quality etching, great prices! I will be coming back again 100%read more

Crene Blake

2018-10-12T20:10:04+0000

Would just like to say a huge thank you Your customer service is absolutely awesome My order arrived yesterday and I... couldn’t be more happier, it’s absolutely gorgeous Will definitely be purchasing again in the future Once again thank you for an outstanding, hassle free purchaseread more

Ej Scouse

2018-10-12T05:49:50+0000

Would like to say a huge huge thank you to Sandra and the staff at Groovy Glass. My urgent last minute order went... through smoothly after being proofed and then came 2 days earlier than expected. Sandra was very personable throughout the process with emails. The gift is perfect. Can't wait for the kids to give it to their Soccer Coach at their presentation on Saturday. Amazing service, thank you againread more

Emily Nixon

2018-09-25T04:12:31+0000

I ordered two custom glasses in a short time frame at the end of our netball season and could not be more chuffed with... how they look! Couldn’t recommend the quality, service & attention to detail any higher!read more

Robyn Brown

2018-09-07T06:27:17+0000

Wonderful service and quality of the glass is fantastic. I expected a couple of weeks wait on my order but turnaround... was was only 2 days after I approved the artwork. Just amazing. Thank you so much. Will definitely use Groovy Glass again. 🥂read more

Allison McClellan

2018-08-19T01:55:08+0000

Thank you so much Sandra and the team at Groovy Glass for the amazing wine glasses I ordered for my daughter's 21st... birthday. She absolutely loved them and they looked beautiful. Very professional business and would highly recommend to anyone.read more

Abbey Ratcliffe

2018-07-10T00:01:02+0000

High Quality & Quick Turnaround - Very Happy, Thank you!

Nicejs Simpson

2018-04-24T03:33:54+0000

I could not be more impressed with the service quality and speed of Groovy Glass. I was a bit late getting my order in... for my parents 50th anniversary, and expected delivery a week later, GG got the gifts to my parents the day before their anniversary. And they looked even better than I could have imagined. Give you 6 Stars if I couldread more

Kirsty VP

2018-04-14T09:46:08+0000

I ordered some custom glasses for my husband and myself for our wedding a couple of years ago. I love them, and... regularly still use them. Would highly recommend Groovy Glass, excellent customer service and fantastic products �read more

Kathy Young

2018-03-22T04:14:10+0000

Just picked up my order and each glass is exactly what I visioned big thanks to sandy and all the staff at Groovy glass

Grace Dobslaw

2018-03-20T10:30:18+0000

Always love picking up my glasses. � Great gift idea and beautifully presented. Even when I put in a late order, they... always deliver. Would definitely recommend. Thank you Sandy. �read more

Bec Green

2018-03-04T02:41:56+0000

Amazing service and speed with making of product! Super helpful and makes sure you get the best product for what your... after. Turn around from order to pick up was amazing especially being so close to Christmas. Will recommend and us again!read more

Tony Sherry

2017-10-16T12:15:34+0000

Groovy Glass great glasses great quality and people can't go wrong five star for me

Hannah Karla

2017-09-12T06:19:40+0000

the guys at Groovy Glass are amazing. I left a fathers day present to the last moment, i sent the inquiry late and... night and they sent through the design options first thing in the morning for approval and then called within the hour to process payment so they could send it to production straight away and then got it couriered out the following day so that it reached me in time. I asked for a certain design and they sent me a few options/alterations which was great as I did decide to proceed with one of the options they sent me. the product is great quality & exactly what i was after and the service was just perfect! thanks again!read more

Pathma Ramakrishnan

2017-08-29T11:55:21+0000

Jim N Carls

2017-08-29T03:40:36+0000

The team at Groovy Glass were amazing! Great service and they delivered exactly what was asked of them. I will... definitely be recommending them to my friends and family. Thanks again Groovy Glass.read more

Abigail Maynard

2017-08-29T02:33:13+0000

I was very impressed. It was everything I had imagine and I will certainly be keeping this in mind for future... presents. Very accommodating especially because I am so fussy :-)read more

Jean Wainwright-Sherry

2017-08-27T01:16:00+0000

Amazing service and fantastic staff would defiantly recommend

Katie Smith

2017-08-26T22:49:30+0000

Kendall Elizabeth

2017-07-21T03:34:03+0000

Amazing service, will definitely use again and recommend to others. Thanks to the amazing Groovy Glass Team! �

Emzee Fletcher

2015-02-24T08:31:34+0000

May this happy time of making plans and sharing dreams come true like a fairytale that never ends and lives on in our... memories be just the beginning of a wonderful life for each and every bride and groom to be thank you Groovy Glass for joining up with ABIA and giving away such a amazing prize 2015read more

Sharon Kelly

2015-02-09T10:36:46+0000

Debbie Sherry

2013-12-20T09:00:47+0000

Karina Gibbs

2013-12-10T10:10:37+0000

Matt Cave

2013-12-07T00:05:00+0000

Excellent service!

Denise Matic

2013-09-22T22:33:59+0000

Jenni Bannah